1. Definitions
For clarity:
“InterQS”, “we”, “our”, “us”: Refers to InterQS, the operator of www.interqs.com.
“User”, “you”, “your”: Refers to anyone using InterQS’ website or services.
“Personal Data”: Any information that can identify a person directly or indirectly (as defined under Malaysia PDPA, GDPR, UK GDPR, and US State Laws).
“Processing”: Any operation on Personal Data, including collection, storage, transfer, and deletion.
“Service Providers”: Third parties engaged to support InterQS operations (hosting, analytics, payments, etc.).
“Cookies”: Small text files stored on your device to enhance your online experience.
“Applicable Law”: Includes Malaysia’s PDPA, Singapore’s PDPA, EU GDPR, UK GDPR, CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA, and other relevant privacy laws.
2. The Short Version
We collect information you give us, information automatically collected, and information from third parties.
We use your data to provide and improve services, for security, and to comply with the law.
We share your data only with trusted service providers and legal authorities when required.
We do not sell your data.
You have rights under GDPR, CCPA/CPRA, PDPA, and other applicable laws.
You may request access, correction, deletion, or withdrawal of consent.
We use cookies and tracking technologies.
We protect your data with security safeguards but cannot guarantee absolute security.
3. Information We Collect
Information you provide:
- Name, email, phone number, company details.
- Project, service, or inquiry details.
- Payment and billing information (processed securely through third-party providers).
Information we collect automatically:
Device details, IP address, browser type, usage logs, cookies, analytics.
Information from third parties:
Payment processors, analytics providers, marketing partners.
4. How We Use Information
- To operate, provide, and improve InterQS services.
- To communicate with you (service notices, updates, promotions).
- To personalize user experience.
- To detect fraud, ensure security, and enforce policies.
- To comply with legal obligations.
5. How We Share Information
We share information only when necessary:
With service providers (hosting, analytics, payment, customer support).
With legal authorities when required by law or legal process.
In business transactions (merger, acquisition, asset sale).
With your consent, for other specific purposes.
We do not sell personal data.
6. Cookies and Tracking
We use cookies, pixels, and similar technologies to:
Enable website functionality.
Analyze traffic and performance.
Personalize content and marketing.
You can disable cookies in your browser settings, though some features may be affected.
7. Data Retention
We keep personal data only as long as necessary for service delivery, business needs, and legal obligations. Upon request, we will delete or anonymize data, unless retention is required by law.
8. Security
We use technical and organizational safeguards (encryption, access control, monitoring). However, no system is completely secure, and we cannot guarantee 100% protection.
9. International Data Transfers
Your information may be processed outside your country, including Malaysia and Singapore. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) for GDPR compliance and comparable protection for PDPA compliance.
10. Children’s Privacy
InterQS does not knowingly collect data from children under:
13 years old (US COPPA).
16 years old (EU/UK GDPR).
If we become aware of such collection, we will delete the data promptly.
11. Your Rights
Depending on where you live, you may have rights to:
Access, correct, or delete personal data.
Withdraw consent at any time.
Restrict or object to processing.
Request data portability.
Opt out of marketing or targeted advertising.
Requests can be made by emailing info@interqs.com.
12. Specific Provisions for EU, EEA, and UK Users
- Legal bases: Consent, contract, legal obligation, or legitimate interests.
- Rights: Access, rectification, erasure, portability, objection, withdrawal of consent.
- Complaints: You may contact your local data protection authority (e.g., ICO in the UK).
- Transfers: International transfers safeguarded by SCCs or adequacy decisions.
13. Specific Provisions for US Residents
- State laws: California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and others grant rights to access, delete, correct, and opt-out.
- Federal laws: We comply with COPPA (children), HIPAA (health), GLBA (financial), CAN-SPAM (emails).
- Rights: Access, deletion, correction, opt-out of sale/sharing, non-discrimination.
- To exercise rights: Contact info@interqs.com.
14. Specific Provisions for Malaysia & Singapore Users
Malaysia PDPA
We comply with the 7 PDPA Principles: General, Notice & Choice, Disclosure, Security, Retention, Data Integrity, and Access.
You may request access and correction of your personal data.
Transfers outside Malaysia only to jurisdictions with adequate protections or with your consent.
Singapore PDPA
We comply with the Singapore Personal Data Protection Act 2012.
You may request access, correction, or withdrawal of consent.
Cross-border transfers are allowed only with comparable protections.
15. Policy Updates
We may update this Privacy Policy periodically. Material changes will be notified via email or website notice. Continued use of InterQS means you accept the updated Policy.
16. Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of Malaysia. For users in the EU/EEA, UK, US, and Singapore, rights granted under local privacy laws remain enforceable.